At x92bet, your privacy matters as much as your gameplay. This Privacy Policy explains in plain, clear English exactly what personal data x92bet collects from Pakistani users, why we collect it, how we protect it, and what rights you have over your own information. We believe in full transparency — no hidden clauses, no surprises.
x92bet is secured with 256-bit SSL encryption. Your personal data is never sold to third parties for marketing purposes.
Before you read the full legal text, here are the six most important commitments x92bet makes to every Pakistani user regarding their personal data and privacy rights.
x92bet does not sell, rent, or trade your personal information to any third party for advertising or marketing purposes — ever. Your data stays within the x92bet ecosystem and our verified compliance partners only.
x92bet collects CNIC, passport, or driving licence details solely for age verification and anti-fraud compliance. KYC documents are stored with 256-bit SSL encryption and are never shared beyond our regulated verification partners.
As an x92bet user, you have the right to access, correct, and in certain circumstances request deletion of your personal data. Submit a data request at any time by contacting our support team at [email protected].
JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and debit card transaction data is handled exclusively through PCI-compliant payment processors. x92bet never stores full card numbers or mobile wallet PINs on its own servers.
x92bet uses cookies strictly for session management, platform functionality, and aggregate analytics. No third-party advertising cookies are placed on your device. You can manage cookie preferences at any time via your browser settings.
In the unlikely event of a data security breach that affects your personal information, x92bet is committed to notifying affected users within 72 hours of becoming aware of the incident, in line with internationally recognised data protection standards.
Important: By registering an account or using the x92bet platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, please do not use the x92bet platform.
This Privacy Policy ("Policy") describes how x92bet ("x92bet," "we," "us," or "our"), the operator of the online gaming and sports betting platform at x92bet.app, collects, processes, stores, and protects the personal data of its users, including Pakistani users accessing the platform from Karachi, Lahore, Islamabad, Faisalabad, and across the country.
x92bet is committed to handling all personal data responsibly, securely, and transparently. This Policy is written in plain English to ensure that every user — regardless of their technical background — can understand exactly how their information is managed. We align our data practices with internationally recognised privacy standards, including the principles of the General Data Protection Regulation (GDPR), which we adopt as best-practice guidance.
This Policy applies to all personal data collected via the x92bet website, mobile interface, customer support channels, and any other touchpoint through which you interact with the x92bet platform. It should be read alongside the Terms & Conditions and the Responsible Gaming policy, both of which are incorporated into the x92bet user agreement by reference.
x92bet collects personal data in the following categories, depending on how you interact with our platform:
When you open an x92bet account, we collect your full legal name, date of birth, gender, residential address (including city and province within Pakistan), email address, and mobile phone number. This information is mandatory for account creation and age verification.
To comply with our age verification and anti-money laundering obligations, x92bet may request copies of government-issued identity documents, including your CNIC (Computerised National Identity Card), passport, or driving licence. We may also request proof of address documents such as a recent utility bill or bank statement issued within the last three months.
When you make a deposit or request a withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, or debit card, x92bet records transaction amounts, timestamps, payment method identifiers (such as masked mobile numbers or masked account numbers), and transaction reference numbers. Full card numbers, CVV codes, and mobile wallet PINs are never stored by x92bet.
x92bet automatically records all gaming and betting activity conducted under your account, including game session logs, bet placement history, wager amounts in PKR, game outcomes, bonus usage, and withdrawal requests. This data is used for account management, dispute resolution, and regulatory compliance.
When you visit x92bet.app, we automatically collect your IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages visited, and session duration. This data is collected via server logs and cookies and is used for platform security, fraud detection, and aggregate performance analytics.
When you contact x92bet customer support — via live chat or email — we retain records of all correspondence, including the content of your messages, the date and time of contact, and the resolution provided. This data is retained for quality assurance and dispute resolution purposes.
Note: x92bet does not collect sensitive personal data such as biometric data, health information, religious or political beliefs, or racial or ethnic origin unless specifically required by applicable law or regulatory authority.
x92bet uses your personal data strictly for the purposes outlined below. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.
x92bet processes your personal data on the following legal bases, consistent with internationally recognised data protection principles:
x92bet does not sell, rent, or share your personal data with third parties for their own commercial or marketing purposes. Your data may be shared with the following categories of trusted third parties, strictly for the purposes described:
x92bet works with regulated third-party identity verification services to process KYC document checks. These providers are contractually obligated to use your data solely for the verification purpose and to maintain confidentiality and security standards equivalent to those applied by x92bet.
Transaction data necessary to process your JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, or debit card transactions is shared with the respective payment service provider. Each provider operates under their own privacy and data security policies, which we encourage you to review.
x92bet may share account activity data with fraud prevention and anti-money laundering compliance platforms to detect and prevent prohibited financial activity. These services are bound by strict data processing agreements.
x92bet is legally required to disclose personal data to competent regulatory or law enforcement authorities when requested to do so by a valid legal order. x92bet will only disclose the minimum data necessary to comply with such requests and will notify affected users where legally permitted to do so.
x92bet's platform infrastructure is supported by third-party cloud hosting and IT service providers who may process personal data on our behalf as data processors. These providers are bound by data processing agreements that require them to maintain security standards consistent with this Policy.
Our Commitment: x92bet will never sell your personal data to advertisers, data brokers, or any other commercial third party for their own use. Any third-party data sharing is strictly limited to the operational purposes described above.
x92bet takes the security of your financial data with the utmost seriousness. The following safeguards are in place for all payment-related data processed on the x92bet platform:
Cookies are small text files placed on your device when you visit x92bet.app. They allow the platform to recognise your browser, maintain your session, and remember your preferences between visits.
x92bet does not place third-party advertising cookies, retargeting pixels, or social media tracking scripts on your device. Your browsing activity on x92bet is not shared with advertising networks.
You can control or delete cookies at any time through your browser settings. Disabling strictly necessary cookies may affect your ability to log in to and use the x92bet platform. Disabling analytics cookies will not affect your ability to use any x92bet feature.
x92bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as general guidelines:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.
As an x92bet user, you are entitled to the following rights regarding your personal data. To exercise any of these rights, contact x92bet at with the subject line "Data Rights Request." x92bet will respond within thirty (30) days of receiving a valid request.
| Right | What It Means | How to Exercise |
|---|---|---|
| Right of Access | Request a copy of all personal data x92bet holds about you, including the purposes for which it is processed. | Email support with subject "Data Access Request" |
| Right to Rectification | Request correction of any inaccurate or incomplete personal data held about you on the x92bet platform. | Email support or update via account settings |
| Right to Erasure | Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations. | Email support with subject "Data Erasure Request" |
| Right to Restriction | Request that x92bet restrict processing of your data while a dispute or correction request is being resolved. | Email support with subject "Data Restriction Request" |
| Right to Portability | Request a structured, machine-readable copy of the personal data you provided to x92bet, where technically feasible. | Email support with subject "Data Portability Request" |
| Right to Object | Object to x92bet's processing of your data for legitimate interests, including direct marketing. Marketing opt-out is effective immediately. | Use unsubscribe link or email support |
| Right to Withdraw Consent | Withdraw any consent previously given for data processing (e.g., marketing communications) without affecting prior lawful processing. | Email support or use in-platform settings |
Please note that some data rights are subject to limitations where x92bet has overriding legal obligations — for example, we cannot delete financial transaction records that are required to be retained under AML regulations, even at your request.
x92bet is strictly a 21+ platform. We do not knowingly collect personal data from any individual under the age of 21. Our registration process includes mandatory date-of-birth verification, and full KYC checks are applied to all accounts before withdrawals are processed.
If x92bet becomes aware that personal data has been collected from an individual under 21 years of age — whether through fraudulent registration or any other means — the account will be immediately closed, all associated balances will be forfeited in line with our Terms and Conditions, and any personal data belonging to the underage individual will be deleted from our systems within thirty (30) days of the discovery.
If you are a parent or guardian and believe that a minor has registered on x92bet using false information, please contact us immediately at so that we can investigate and take appropriate action.
x92bet enforces a strict 21+ age policy. Age verification is mandatory at registration and KYC. Underage gambling is illegal and harmful. Parents are encouraged to use parental controls to prevent minors from accessing online gaming platforms.
x92bet implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While x92bet takes all reasonable and technically practical steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for notifying x92bet immediately if you suspect any unauthorised access to your account.
x92bet's platform infrastructure may involve storage and processing of personal data on servers located outside Pakistan. Where personal data is transferred internationally, x92bet ensures that appropriate safeguards are in place to protect that data to a standard consistent with this Privacy Policy and internationally recognised data protection principles.
Such safeguards may include standard contractual clauses with data processors, binding data processing agreements, and the selection of hosting providers who operate under recognised international data protection frameworks.
By using the x92bet platform, you acknowledge and consent to the transfer of your personal data to servers outside Pakistan where necessary for the operation of the platform, subject to the safeguards described above.
x92bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered users via email or via a prominent notice on the x92bet platform at least fourteen (14) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date on which the most recent version of this Policy came into effect. Your continued use of the x92bet platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to stay informed about how x92bet is protecting your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or x92bet's data handling practices, please contact our Data Protection team using the details below:
x92bet Data Protection Team
Email:
Subject Line: Privacy Policy Enquiry
Response Time: Within 5 business days for general enquiries; within 30 days for formal data rights requests.
x92bet is committed to resolving all privacy-related complaints in a fair, timely, and transparent manner. If you are not satisfied with x92bet's response to your complaint, you may seek further recourse through relevant data protection authorities or dispute resolution bodies in your jurisdiction.
Now that you know exactly how x92bet protects your personal data, join thousands of Pakistani players across Karachi, Lahore, Islamabad, and beyond who trust x92bet for cricket betting, slots, live casino, and more.
21+ only. Play responsibly. Gambling involves financial risk.